Brother Information

UK Deliveries

Orders worth £30 or more are shipped to mainland UK addresses FREE of charge including Sewing machines, Overlockers and other large items which are sent out by our couriers.

Orders under £30.00 shipped to mainland UK addresses will carry a surcharge of £4. Smaller items are sent out via Royal Mail and delivery will normally take 2 to 7 working days. It is our policy that we will endeavour to dispatch our orders on the same or next working day.

International Deliveries

These delivery costs for overseas items are listed below:
The majority of accessories will carry a £6 delivery cost to all overseas countries however certain items which are over 1.5 Kg in weight will incur extra charges which we will inform you about before payment is taken.

Certain European countries are now eligible for FREE delivery for purchases over £199.00. Any purchases under this amount will be charged an additional £16.00 for the courier charges.

Please see the below to see if you are eligible for FREE delivery. All countries listed under Zone A will have the goods (totalling up to a maximum of 30Kg) for absolutely FREE.

Zone A: UK Mainland, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Italy, Latvia, Luxembourg, Netherlands, Republic of Ireland, Slovenia, Spain, Sweden

Zone B: If your country is not listed for free deliveries please use the information on Delivery Prices.
(You will be informed about any additional charges before we take payment). If you have any questions about shipping charges please contact us.

Country Shipping Rate
Australia £170
Austria £0
Belgium £0
Bulgaria £26
Bulgaria - Herzegovina £55
Channel Islands £29
China (Shenzhen) £155
Croatia £55
Cyprus £158
Czech Republic £0
Denmark £0
Estonia £24
Finland £0
France £0
Germany £0
Greece £53
Hungary £24
Iceland £53
Isle of Man £24
Italy £0
Jersey £24
Latvia £0
Lithuania £27
Luxembourg £0
Malta £165
Netherlands £0
Northern Ireland £24
Norway £51
Poland £24
Portugal £25
Republic of Ireland £0
Romania £27
Scilly Isles £21
Scottish Islands £24
Serbia £53
Slovakia £24
Slovenia £0
Spain £0
Sweden £0
Switzerland £46
Tunisia £67
Turkey £67
U.S.A £90
United Kingdom £0

UK Saturday Delivery £45

Customs & Import Duties

Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, you are considered the importer and must comply with all laws and regulations of the country in which you are receiving the products. We will not be held responsible nor will we issue credit for items seized by the customs service of any country.

Secure Online Ordering

Ordering online is simple, safe and straightforward.
Simply click the "add to cart" button and your chosen product will be placed in your shopping cart. To add another item, click "previous". When you have finished shopping, you can then proceed to the "checkout" where you will be asked for your details.

We accept all major credit and debit cards.

You can be assured that this is a safe way to pay as we use Secure Socket Layer 128 bit encryption. After you have confirmed your order, you will be sent an order reference number by email.
We also accept orders by telephone 0121 559 3449.

If payment by cheque is preferred, please allow 4 to 7 working days for clearance. We will notify you when we are despatching your order.

Worldwide Shipping

We are able to supply machines to the UK exclusively. We are unable to supply all Machines products outside the UK and Ireland. The warranty on these products supplied from the UK, only applies within those territories
Customs & Import Duties

If you order from outside the UK , you may be subject to import duties and taxes, levied once the package reaches your country. Any additional charges must be borne by you; We have no control over these charges and cannot predict what they may be.

Customs policies vary widely from country to country; you should contact your local customs office for further information.

Additionally, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. We will not be held responsible nor will we issue credit for items seized by the customs service of any country.